Contact Us

At UK2 we want you to be able to contact us when you want to, and how you want to. Here's the list of ways you can contact us:

Sales

For any questions relating to Sales call FREE on 0800 612 2142.

Sales hours: 9.00am to 5.30pm, Monday to Friday.

If you are based outside the United Kingdom or cannot call UK toll-free numbers, please call us on +44 (0)208 144 2201.

If you are a Skype user, contact us on Skype user uk2sales1.

Billing

For any questions relating to Billing call 0845 276 8020 (calls charged at 4p per minute).

Billing hours: 9.00 am to 5.00 pm Monday to Friday.

Alternatively you can submit a ticket for our billing team to answer.

Abuse

For abuse complaints please submit a ticket.

System Status

For the latest information on UK2's system you can now go to status.uk2.net where any urgent issues will be posted, you can even sign up for e-mail alerts to let you know as soon as we do if there's a problem.

Alternatively you can still call us on 0800 612 2142 and select option 2 for system status.

Technical Support

For any questions regarding Domain Names, Web Hosting, E-commerce or E-mail, please call 0871 223 9999. Calls charged at 10pence per minute from BT Landlines (Other networks and mobiles may charge differently).

Our Call Centre is open 24 hours, 7 days a week

Alternatively you can submit a ticket at all times through our online support system where our technical support team answer e-mails 24 / 7.

Dedicated Server Support

For any questions regarding Dedicated Servers, please submit a ticket via our online support system where you will receive a quick response. Dedicated Server Support is also available 24 / 7.

Write to UK2

To write to UK2, please send all correspondence to the following address:

UK-2 Limited
The Old Truman Brewery
91 Brick Lane
London
E1 6QL

Our Company Registration Number is: 03550739

Alternatively you can fax us on: 0845 270 5570