These changes were announced to all current Supreme Support customers last week via email, and took effect today.
You now need to log in to the Supreme Support VIP support area using your UK2 server number and password. (Previously, customers logged in using their email address, which may or may not have corresponded with their UK2 account).
These changes were required so that our engineers could quickly get an overview of your server and UK2 account to help provide you with better support, to help deal with your critical queries even more quickly.
Your server number would have been given to you in a welcome email when your server was set up, and included in communications relating to your server since then.
Please note: any tickets you raised using your old login details will not be migrated across unless specifically requested.