Fully Managed Server
Get the feeling of Supreme Support!
We're here for you 24 / 7, 365 days a year. We monitor all services and health elements of your server, and our highly trained staff are ready to respond to any and all of your issues.
We wont confuse you with buzz words or offer meaningless tools and services. We will provide you with top notch service and deliver quick, efficient clearly communicated resolutions to your support and administration queries.
You won't be just a number. Every server of every customer enrolled with our Fully Managed Server package is treated like the only one we support.
The features included are:
- Pro-active service monitoring and response services
- Easy to use account with single login - (submit tickets, check monitoring history and manage billing)
- Security vulnerability audit and risk assessment services
- Secure facility and information access regulatory standards in place
- Pre-emptive vulnerability response and patching
- Automatic and free software updates
- Installation of firewall system (Custom or APF)
- Installation of R-FX tools upon request
- 3rd party software versions monitoring and response
- On-demand 24 / 7 Level I, II, and III technical support services (unlimited requests)
- Disaster recovery planning and response
- Industry Leading - 5 minute response time SLA
- Industry Leading - System load threshold monitoring and reaction
If you have questions feel free to contact us.