I’m James – Product Executive here at UK2. I joined a few weeks ago and I’ll be looking after product launches, promotions and price changes etc. I’ll be posting on the UK2 Blob to let you know what’s new, and to give you extra information and advice about our products and services
As you may be aware, UK2 recently started offering all dedicated server customers free unlimited SSL certificates, which is great news I am sure you will agree. To help you claim your certificate I thought I would give you a walk through of the process. It’s easy peasy so lets get started.
First things first, and to prevent problems later, please check to see that you have one of the following email accounts or email forwarders set up for your domain (the suffix does not matter) as this is the choice of email addresses where your SSL certificate details will be sent.
If you do not have any of these set up, please add to your domain. If you are unsure of how to do this please follow the instructions below.
- Log into your control panel.
- Click email forwarding and Pop Accounts
- Click on edit email address settings
- Add pop mailbox to xxxx.co.uk
- Enter your desired email (webmaster, admin etc) in the left-hand box and in the right-hand box enter your password and confirm.
- Click on create account.
- Account created.
The reason you need to have one of the above emails set up is that our partner, Comodo, the supplier of the SSL certificates only accepts the above email addresses for verification.
After checking you have the correct email address set up, log into your UK2 control panel by going to the UK2 homepage https://www.uk2.net and clicking on the ‘Customer Login’ link in the top right corner of the page. From there click on the ‘Request a certificate link’, located to the middle of the page under the heading Free SSL Certificates and you will be taken to a page that looks like this.
In the box enter the host name for the site you would like the certificate for, and then click ‘submit’. For example if you were UK2 (www.uk2.net) and applying for a certificate you would type secure.uk2.net (as this is where our checkout is located) into the box.
Once you have done that you will see the following page.
You will be given a list of email addresses (like the examples I gave you earlier) that Comodo will use to verify that you have legitimate access to this domain. If you don’t currently have any of these email addresses set up and do not have catch-all forwarding, please set one up before continuing.
The next step is to enter your details and select the type of web server you are using. You should them paste into the box your Certificate Signing Request (CSR) The CSR can be generated by using OpenSSL with the following command:
openssl req -new -key example.com.key -out example.com.csr
If you are having problems have a look at the instructions on Comodo’s website here
Once you have submitted your request, a thank-you page will give you an order number.
Shortly after entering these details you should receive an email from Comodo with a link to confirm that you have received the email.
Once you have confirmed receipt of the email from Comodo, UK2 will email you to let you know your certificate is ready to collect and provide you with a link to collect the certificate.
You will then need to enter your host name (the same one you entered earlier) and the order number you were given earlier.
You will then be directed to a page which gives you a link to download a ZIP file containing your new certificate along with the Comodo intermediary certificates.
Then that’s it!
If you are having any problems or would like to speak to one of our support team you can submit a ticket online by going to https://www.uk2.net/support or by calling 0905 168 0086 (calls charge at 50p per minute)