This article will show you how to create a backup of your emails by downloading them to your local machine. We strongly encourage our customers to always have a recent backup of their email.
We recommend using POP settings to download your emails to an email program of your choice.
Below are guides for the most common email programs:
If you are using Apple Mail, please click here:
https://www.uk2.net/knowledgebase/display/UK2/How+To+Set+Up+Email+In+Apple+Mail
If you are using Thunderbird, please click here:
https://www.uk2.net/knowledgebase/display/UK2/How+To+Set+up+an+email+account+within++Mozilla+Thunderbird
If you are using Microsoft Outlook, please click here:
https://www.uk2.net/knowledgebase/display/UK2/How+To+Setup+POP+Email+Accounts+In+Outlook
If you are using Microsoft Outlook 2003, please click here:
https://www.uk2.net/knowledgebase/display/UK2/How+To+Set+Up+POP+Email+Accounts+In+Outlook+2003
If you are using Microsoft Outlook 2016, please click here
https://www.uk2.net/knowledgebase/display/UK2/How+To+Set+Up+an+Email+Account+In+Outlook+2016
If you are using Windows Live Mail, please click here:
https://www.uk2.net/knowledgebase/display/UK2/How+To+Set+Up+Your+Email+In+Windows+Live+Mail
If you are using Windows 10 Mail, please click here:
https://www.uk2.net/knowledgebase/display/UK2/How+To+Setup+Your+Email+In+Windows+10+Mail
If you’re using an Email program which is not listed above please use the following settings on your chosen program:
Without SSL
Protocol: POP3 with no SSL
POP3 (incoming mail server): mail.uk2.net
SMTP (outgoing mail server): mail.uk2.net
Username: you@yourdomain.com
Password: Your Password (Can be reset in Dashboard or CHI)
Incoming Port: 110
Outgoing Port: 25 (not recommended), 587, 8025
Outgoing Server Requires Authentication
SSL: Disabled
Secure Password Authentication: No
With SSL enabled
Protocol: POP3 with SSL
POP3 (incoming mail server): mail.uk2.net
SMTP (outgoing mail server): mail.uk2.net
Username: you@yourdomain.com
Password: Your Password (Can be reset in Dashboard or CHI)
Incoming Port: 995
Outgoing Port: 465
Outgoing Server Requires Authentication
SSL: Enabled
Secure Password Authentication: No
After you have completed the POP set-up, your emails will be downloaded from our servers which can be saved locally on your device. Be aware this process will delete the emails from our server.