*Refer to Step 7 if the autocomplete did not work. You will be presented with a Retry button and/or page to enter the server details.
Test sending and receiving emails. This makes sure the email account is working properly.
Enter the account Username. This will match the full email address.
Under “Account Type” select “IMAP” or “POP”, depending on your needs.
For the Incoming and Outgoing Mail Server enter: chimail.westhost.com
Make sure the four checkboxes are selected. These enable SSL and has the outgoing server authenticate.
Click “Sign In”.
If manually entering the details is successful you will get a All Done message!
Go to the inbox. Test sending and receiving email.
In the Mail app select your account. Your email account will be listed in the left pane. Right click your account or email address to access the settings.
If the Change Mailbox Sync Settings is greyed out, give the email time to sync. The option will become available.
Go over the Incoming Mail Server settings and make sure everything is entered correctly.
Username: Your full email address
Password: Your email account password
Incoming Email Server: chimail.uk2.net
Outgoing Email Server: chimail.uk2.net
Go over the Outgoing Mail Server settings and make sure everything is entered correctly.
Host Name: chimail.uk2.net
Make sure the following checkboxes are selected.
Outgoing server requires authentication
Use the same user name and password for sending email
Require SSL for incoming email
Require SSL for outgoing email
Click Done to save the settings. Test sending and receiving emails.