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  • CHI - How To Set Up Email In Apple Mail

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Step 1: Open the “Mail” app.  

Step 2: In the toolbar click “Mail” and then “Add Account”.

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Step 3: Click “Add Other Mail Account…” and then “Continue”.Image Removed


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Step 4: Enter your name, email and password in the spaces allotted.

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Click the “Sign In” button.

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Step 5: Enter the Username, Account Type, and Server information

Enter the account’s Username. This will match the full email address.

Under “Account Type” select “IMAP” or “POP”, depending on your preferenceneeds.

Enter For the following Incoming and Outgoing Mail Server Info:

User Name: Your full email address

Mail Server: enter: chimail.uk2.net

Password: The password associated with this email account.

Click “Next”.

Step 5: Change the Port number to the following according to your settings:

POP3 without SSL: 110

POP3 with SSL: 995

IMAP without SSL: 143

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Click “Next”.

Step 6: Enter the Following Outgoing Mail Server information:

SMTP Server: chimail.uk2.net

Username: Full email address (***This field is required***)

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Click “Create”.

If you have any problems receiving email and have selected IMAP as your account type, IMAP may not be enabled. Please send a support ticket requesting IMAP to be enabled on your accountClick “Sign In”.

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Step 6: Select the apps to use for the email account and click “Done”.

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Step 7: The email account will set up and take you to the “Account Information” page or the email inbox.

If the “Account Information” page does not load, click “Mail” from the toolbar and choose “Preferences”.

The menu on the left shows email accounts. Double check the correct email account is selected.

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Step 8: Select the “Server Settings” tab. Double check that the information entered is correct. Finish entering and changing the connection settings.

Incoming Mail Server Settings:

 Turn OFF “Automatically manage connection settings”

 Port: 993 with “Use TLS/SSL” enabled

 Authentication:  Password

Outgoing Mail Server Settings:

 Turn OFF “Automatically manage connection settings”

 Port: 465 with “Use TLS/SSL” enabled

 Authentication:  Password

Click the “Save” button.

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Your email account is now set up! Test the sending and receiving mail to make sure the email account is working correctly.

If you have any problems sending or receiving email, check the following settings:

 11. Open “Mail” “Mail”

In the Toolbar, Click “Mail” and then “Preferences”.Image Removed
Click the “Accounts”

2. Server Settings

In the “Account” page select the “Server Settings” tab.

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Verify the Incoming and Outgoing Server settings.

Go over the Incoming Mail Server settings and make sure everything is entered correctly.

 Username:  Your full email address

 Password:  Your email account password

 Host Name:  chimail.uk2.net.

Click the “Advanced” tab.

3. Verify the port number with the information below:

With SSL: 465

Without SSL: 587, 8025

4. Verify that the  Authentication section has “Password” and the following information filled out:

User Name: Your full email address (***This is required***)

Password: The email password associated with that account. (***This is required***)

 Uncheck “Automatically manage connection settings”

 Port:  993 with “Use TLS/SSL” enabled

 Authentication:  Password

Review the Outgoing Mail Server settings and make sure everything is entered correctly.

 Username:  Your full email address

 Password:  Your email account password

 Host Name:  chimail.uk2.net

 Uncheck “Automatically manage connection settings”

 Port:  465 with “Use TLS/SSL” enabled

 Authentication:  Password


Info

Apple also has many articles for how to set up your email client. The default email settings may also be useful for you if you would like to confirm the settings to use for your account.

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