Getting Started with Email: UK2.NET’s Complete Email Setup Guide

29th April, 2020 by

If you’ve stumbled upon this article, you most likely know how important a professional email address is email setup is a major part of accessing your new email address. 

UK2.NET specialises in providing customised, unique domain names and email addresses to clients around the globe. Not only do we provide the tools and services, but we also include the support and expertise you need to reach your goals. 

UK2.NET understands that web hosting solutions are only solutions if they solve all of the problems at hand. Email hosting is no different. A professional, reliable email address is a solution only if the data you require is available on the platform you need it on. This is precisely why our email accounts are available on a variety of platforms.

In this helpful guide, we cover setting up your new UK2.NET email account on various platforms and devices including Outlook, Thunderbird, and iPhones/iPads. Please remember that if at any point, you have questions or need a helping hand our expert technical support staff is available 24 hours a day, 365 days a year. Let’s get started!

How To Set Up An Email Account In Outlook

Outlook is an industry-leading Microsoft Office email service. Recent studies show that over 1.1 billion people currently use Microsoft Office for their email platform. If you are interested in joining these users, then this post is for you. In this post we have outlined the necessary procedure for adding your UK2.NET email account to the Microsoft Outlook platform- read through the steps below to get started!

Broadening your Outlook

Step 1: Email setup in CHI

If you are a UK2.NET client, you know that our state-of-the-art control panel can’t be beaten. It has all the functionality and services you need in one intuitive location. Your very first task in adding your email account to Outlook is to create a user account within CHI. Start by logging into your CHI account with your username and password.

Once logged in, click the ‘Domains’ icon from the menu on the left-hand side of your screen. Next, click on the domain that you would like to create an email account for. Click the blue ‘Add a new email’ button and create a username and password for your new email account. Remember to save your username and password as you will need them each time you log into your new email account.

Step 2: Add your new email account to Outlook

Open the Outlook application on your browser or desktop. For more information on downloading the Microsoft Office software or O365 platform, visit the Microsoft Office website. Once Office has loaded, click on the ‘File’ tab. At the top of your screen, click the ‘Add Account’ button.

From the options provided on the ‘Add Account’ screen, select the’ Manually configure server settings’ or ‘Additional server types’ button and click ‘Next’. You will be taken to a new screen where you can select ‘Internet email’ and click ‘Next’ to move through the setup process.

Step 3: Enter Outlook email information

On the following screen, you will see a list of fields for you to enter your email account information. Enter all the necessary information from the list below:

  • Name – First and last name will appear in the “From” field in the sent email.
  • Email address – This is the email address you created in step one. 
  • Account type – Select POP3 or IMAP, depending on your preference.
  • Incoming mail server – chimail.uk2.net
  • Outgoing mail server – chimail.uk2.net
  • Username – Your full email address including @ and your domain name.
  • Password – The password you created for your email account in step one.

Step four: Final touches and saving account information

Once you have entered the necessary information, click ‘More Settings’. Navigate to the ‘Outgoing Server’ screen by clicking on the tab at the top of the box. Click in the box next to the option that reads ‘My outgoing server (SMTP) requires authentication’. Navigate to the ‘Advanced’ screen by clicking on the tab at the top of the box. Within the ‘Advanced’ tab, set the incoming and outgoing servers based on the information you see below:

Incoming mail server

For POP3 email accounts, set the incoming mail server to 110.

For IMAP email accounts, set the incoming mail server to 143.

Outgoing mail server

For both POP3 and IMAP email accounts, set the outgoing mail server to 587.

How To Set Up An Email Account In Outlook

For POP3 email accounts, click the box next to the option that reads ‘Leave a copy of the message on the server’. To finalise adding your email account to Outlook, click ‘OK’ and then ‘Next’. Finally, click ‘Finish’ to complete your task. 

You have now added your UK2.NET email account to Microsoft Outlook. If you would like instructions for adding your email account to another email platform, please see our knowledgebase.

As always, if you have any questions about this tutorial, or any other UK2.NET web hosting services, don’t hesitate to contact our expert technical support team by opening a chat, giving us a call, or by creating a ticket within your CHI account.

Email setup for iPhone and iPad

The beauty of mobile technologies is that they give us access to the information we need when we are on the go. This advance has enabled remote working, leading to increased productivity. From internet searches to email account notifications, we are an accessible and communicating population. Let’s now walk through the necessary steps to add your UK2.NET email account to your iPhone. See below to get started!

Step one: Locate iPhone setting

Turn your iPhone on and click the ‘Settings’ icon. From the ‘Settings’ screen, click ‘Accounts’ and ‘Passwords’. In this screen, you will see a tab called ‘Accounts’, which contains an option to ‘Add Account’. Click this option to be taken to a list of email providers.

Step two: Adding your email account

You will not find UK2.NET on the list of email providers. However, at the bottom of the screen, you will see an option for ‘Other’. Click the ‘Other’ option to begin adding your UK2.NET email account. Next, click ‘Add Mail Account’. Replace the email@domain.co.uk with your UK2.NET email address. You will also need to add your email password and a description of the account. Then click ‘Next’.

Step three: Setting account preferences

You will need to decide if your account is POP or IMAP. POP will download your emails to your device and remove them from the server. IMAP will allow you access to your email while storing them on a remote server. If you’re not sure, please select IMAP. Your phone may ask you to again replace email@domain.co.uk with your UK2.NET email address. To set your account preferences, please enter the information you see below into the proper form on your iPhone.

Incoming Mail Server

Host name: chimail.uk2.net

Username: *your UK2.NET email address to replace email@domain.co.uk*

Password: *your UK2.NET email password*

Outgoing Mail Server

Host Name: chimail.uk2.net

Username: *your UK2.NET email address to replace email@domain.co.uk*

Password: *your UK2.NET email password*

Please note that your iPhone may indicate that only a username and password are acceptable for adding your new email account. However, this is not an option for adding your UK2.NET email account.

Step 4: Saving your settings

The final step in your UK2.NET email setup on your iPhone is to click ‘Next’ and ‘Save’ your new email settings.

As always, if you have any questions about this tutorial or others, please don’t hesitate to contact our expert technical support team for assistance. You can contact us by opening a chat, giving us a call, or by creating a ticket within your CHI account.

Email Setup for Thunderbird

Next, this article will walk you through the process of adding your UK2.NET email account on Mozilla’s Thunderbird email platform. Please see our knowledgebase for more instructions, or have a look at these posts outlining Outlook and iOS email platforms.  

Adding Your Email Account To Thunderbird

Step 1: Open Thunderbird

The first step in beginning email setup on the Thunderbird platform is opening the software. If you do not have Thunderbird installed on your computer, you can download it here.

Step 2: Create your account

Within Thunderbird, you will see a section called ‘Create a new account’. Under this section, please select ‘Email’ from the options provided. Next, click ‘Skip this and use my existing email’.

Step 3: Enter your information

The next step will make sure that those who receive your email can see who the message is coming from. Fill in the form with your name, email address, and password. The name used here will appear in the ‘From’ section in sent email. In the field for your email address, make sure that you enter your email in all lowercase letters. Enter your password as you would when you log into your email account. You have the option to click ‘Remember Password’ so that you don’t have to enter your password each time to log in. Once you have entered the necessary information into the fields provided, click ‘Enter’.

Step 4: Selecting email server

Your next step is to decide how you would like to receive your email. Select ‘IMAP’ if you plan to sync email between devices. Select ‘POP3’ if you would like to download all email from the email server to your computer. Note that POP3 will prevent you from receiving email in WebMail, your mobile device, or tablet outside of Thunderbird.

Step 5: Enter hostname

In both incoming and outgoing fields provided, type ‘chimail.uk2.net’ as the hostname. The default POP incoming port is 995, while the default for the IMAP incoming port is 993. You will need to select or enter this information into the spaces provided. The outgoing port needs to be set to 465.

The username is your email address entered in all lowercase letters. Be sure that you enable SSL/TSL for both incoming and outgoing servers. In the dropdown option, leave Authentication on ‘Normal password’ for both incoming and outgoing servers.

Step 6: Test your connection

You can test the information that you have entered by clicking the ‘Re-test’ button. Thunderbird will confirm a successful connection if you have entered the necessary information correctly. Your email address is now set up within the Thunderbird email platform.

As always, be sure to contact our expert technical support team should you have any questions or comments regarding this process.

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