Contact UK2 Expert Support
We take support seriously.
Technical decisions aren’t always easy, but UK2 is here to help. Whether you have a technical dilemma or need some sound advice regarding managing your account, our teams are here to help. Simply open a chat, give us a call, or create a ticket for quick and easy support.
Need answers now? Our extensive knowledgebase has hundreds of articles to help you along in your digital journey. These useful articles and helpful how-to guides can quickly offer guidance on specific tasks or situations without the wait. Before contacting our expert technical support team, have a quick search of our knowledgebase below.
UK2 Help Centre
We have an extensive UK2 knowledgebase full of useful articles and how-to guides. If you need some guidance on a specific task, we recommend that you first search our knowledgebase with the search box below.
Send an email
Get the help you need by sending an email through our simple online form.
Chat with a support agent
Our trained support team is online 24/7 ready to assist you in a chat session.
* Existing customers: please have your customer ID and PIN number available,
so we can verify you against your account. See UK2’s account verification policy here
Sales support: Monday through Friday from 8:00 am to 5:00 pm GMT. Closed Saturday and Sunday
Billing support: Monday through Friday from 8:00 am to 5:00 pm GMT. Closed Saturday and Sunday
Technical Support: 24 hours a day, 7 days a week on live chat
Send an email
If you are a UK2 client, please log into your CHI account with your username and password for faster support from our expert teams.
UK2 Department Availability
Sales
Contact us for any help needed in purchasing a service you desire.
Monday through Friday from 8:00 am to 5:00 pm GMT
Closed Saturday and Sunday
Billing
Contact us for any payment and billing-related inquiries.
Monday through Friday from 8:00 am to 5:00 pm GMT
Closed Saturday and Sunday
Technical Support
24 hours a day
7 days a week
365 days a year