Knowledgebase

If you need to reset a WordPress user password on your UK2 Wordpress Hosting package, there are a couple of simple and effective methods available. Whether you're
using UK2's dedicated WordPress Tools or prefer the more traditional route via phpMyAdmin, this guide will walk you through both options step-by-step.

Update the password using WordPress Tools in StackCP

If you would like to reset your WordPress User password, then you can use UK2's WordPress Tools. To reset your
password:

• Login to StackCP by following this guide
  

• Click the Users icon in the Wordpress Tools section

• Find the user you'd like to reset the password for and select Manage -> Change Password.
  

• Enter the new password and select Change Password.
  
  
  

You can then log in using your new password.

Updating the password using phpMyAdmin

If you'd like to use the traditional method, or if your WordPress site is not on the UK2 WordPress platform then you can update WordPress user passwords
directly from the database using phpMyAdmin:

• Login to StackCP by following this guide

• Click phpMyAdmin in the Web Tools section

• Select Sign In for the database where the core WordPress installation is located.
  

• Select to expand the database tables on the left had side and locate the wp_users table.

• Locate the row with the user you wish to update the password for and select Edit.

• Locate the row with Column ID user_pass, select MD5 in the function dropdown and enter your new password in the Value field.

• Select Go and your password will now have updated.