This article will detail how to use the email accounts that you have set up within the UK2 CHI account on your Android phone. This document uses screenshots to show you the necessary steps of setting up an email account using a LG phone.
**All pictures are for reference only. The actual layout of your interface may differ from the images below**
This article was created using the screenshot feature on a LG V20 running Android 7.0 Nougat.
This guide will show you the proper settings to use IMAP. If you’re wanting to use IMAP, POP or POP w/ SSL please refer to the CHI - Default Email Settings article for the proper settings and port numbers.
If you're not sure if IMAP is enabled on your email account, please submit a support ticket within the support section of your CHI account. Please include the name of the domain(s) you would like us to check, and we will be happy to enable it for you.
To verify your email account password, you can log into your your Webmail account. If you don't know your password, you can reset it from within your dashboard or CHI account.
Click on the App icon on your device and look for your stand-alone email app. Notice that this will vary between devices. Make sure it’s not labeled Gmail, as this app is intended for the integrated Gmail device and is not optimized for the use with UK2.NET hosted email.
For creating a new email account you must select the “Other” option. This will allow you to set up a email account that uses your domain.
Enter your email address and password. Click on “Manual Setup”.
The next page will ask which kind of account you want to set up. In this example we’ll be using the IMAP protocol.
Your email address and password should automatically be filled. Please make sure the User or Username is also filled with your email address, your IMAP/Incoming mail server is chimail.uk2.net, SSL is enabled and the port is 993.
Again, make sure the SMTP/Outgoing mail server is chimail.uk2.net, SSL is enabled, the port is 465, and “Require Sign in” is checked.
The email setup is complete! You can change the name of the account to your preference, such as “UK2 Email” “Work” etc.
From here you will be taken to the email account inbox. We recommend testing the email to make sure it is sending and receiving email properly.
If you run into any issues or have any questions setting up your device with your UK2.NET email, we are glad to help! You can give us a call, open a chat or submit a support ticket from within your CHI account.