At UK2 we want you to be able to contact us when you want to, and how you want to. Here's the list of ways you can contact us:
For any questions relating to Billing call +44 (0)207 053 7698** (calls charged at your local rate, UK only).
Billing hours: 9.00 am to 5.00 pm Monday to Friday.
Alternatively you can submit a ticket for our billing team to answer.
If you signed up with us from April 25th 2014 you can raise a ticket from within your CHI controlpanel
**If calling from UK, calls will be charged at your local rate. Call charges may vary when calling from abroad or from a mobile phone, depending on your specific phone plan.
For abuse complaints please submit a ticket. We aim to respond in no longer than 3 working days.
For the latest information on UK2's system you can now go to status.uk2.net where any urgent issues will be posted, you can even sign up for e-mail alerts to let you know as soon as we do if there's a problem.
Go to status.uk2.net.
Write to UK2
To write to UK2, please send all correspondence to the following address:
91 Brick Lane
London, E1 6QL
Our Company Registration Number is: 03550739
Alternatively you can fax us on: +44 (0)845 270 5570