What’s my UK2 Username?

Hi all,

It seems that we’ve caused a little bit of confusion after launching our new control panel, as at log in it asks for a username and password, and some of you have been wondering “What’s my UK2 username?!”

Previously customers could log in with a choice of account name, domain name, server number or @UK2 email address and the associated password (s), which is quite a lot of options and information to remember. We have tried to simplify the process of logging in, so please bear with us, and have a read of the tips below to help you on your way.

  • All UK2 customers have a username, but it was previously called account name, and it was automatically generated based on your email address for example: [email protected]/1

  • With the launch of our new control panel we are letting both existing and new customers choose their username, so that it is easy to remember and a single way of logging in for customers who have a range of domains and hosting services
  • To find out what your username currently is, you’ll need to get to your account via the the old control panel. To do this go to the Old Control Panel , then log in using account name, domain name, server number or @UK2 email address and associated password, like you used to do before
  • When you have logged in, in the header it will say “You are logged in as xxxxx” this is your current UK2 username

    • But don’t forget – when you log into the New Control Panel for the first time with this username and password, you will then be able to choose a brand new, memorablt username of your choice, for your future use.

    I hope this helps!

    Bye for now

    Nicola

    The Company

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