UK2 Group previously consisted of several independent hosting service provider brands, including Westhost, UK2.net, Midphase and 100TB. UK2 Group was acquired by The Hut Group (THG) in 2017, and in order to improve the services we provide to all customers, we are streamlining our products and hosting brands. The new division will be known as THG Ingenuity Hosting, and all customers from Westhost, UK2.net, Midphase and 100TB will be served by this division moving forwards.
No, we will be taking care of everything and keeping you updated.
Absolutely not, we will continue to provide you with excellent service. These changes will help us make improvements to the service we provide you.
You will be able to submit a ticket, chat with us live or give us a call. All the details of how to contact us can be found here: contact us
No, your contract is still with UK2.net Limited.
The pricing for your current services won't change during your contract term. As with any service, the price may change in the future but this would only apply at your contract renewal.
To log into your account click here. There is no change to your username and password. If you previously had accounts with more than one UK2 Group company, you will be asked which account you wish to login to.
There will be no disruption of service or down time caused by this rebrand.
Yes support will continue to be available 24x7x365.
Please raise a support ticket through your control panel and we'll do our best to answer your question.