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How to Setup an Autoresponder


Overview:

Autoresponders are used to automatically respond to an email that has been sent to the corresponding email address. Autoresponders are very useful for people who are going away for a long period of time and will not be able to answer emails.

An autoresponder can be set up to respond to incoming emails with any message specified by the user. For example, if an email is sent to name@domain.com and an autoresponder is in place, the sender would immediately get an email back with a customized message letting them know that they are out of town or away for the holiday weekend. All of your emails will still be waiting for you when you are available to check them.

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This guide will go through the steps to set up and enable an out-of-office message from your StackCP email address.


1. Log into your email address from the webmail page at https://www.stackmail.com

2. After logging in, click 'Settings' and then click 'Vacation'



3. On the right hand side you can enter the details of the out-of-office message and click the Save button.

Send a notification: Enable to send emails and disable to stop.

Autoreply subject: The subject of the away message

Autoreply message: the body and details of your away message.

Content Type: choose the format of the away message, HTML or plain text

Start date and End date: the dates or when you're away and returning.

Forward mail to: Emails that arrive during the vacation period, can be forwarded to another email address.

Autoresponders in StackCP

  • Login to StackCP by following this guide

  • Select Autoresponders. Enter the prefix of the mailbox you wish to set the Autoresponder for.

  • Enter the information required for the Autoresponder and select Add Autoresponder.



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Note: It may take up to 30 minutes for the Autoresponder to activate.


IdeaIf you get stuck or have any questions feel free to contact our technical support team. They will be happy to assist you. 



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