This article was created to assist you with the setup a FTP account in cPanel.
Enter your FTP Account Username to log into your account. You can find your FTP Account Username on the Shared Hosting homepage. To navigate to the homepage select the Shared Hosting icon on the sidebar on the left hand side of your screen. Next, click on the hosting plan you’re working with and the Shared Hosting homepage will appear as seen below.
Enter your FTP Password. This is the same password as your cPanel password. (Don’t remember your cPanel password? Click Here.)
This is where you can specify which folder(s) your new account will be able to access.
*Specify the directory that this FTP user will have access to upload and overwrite any files to. Remove public_html and enter a directory name is the suggested method to ensure your website files are not overwritten.
By inserting a maximum number into the MB Quota section you can restrict how much disk space can be used for that account. If you do not want to impose a limit, select “Unlimited”.
You are now ready to upload your files.
If you have any questions regarding this process please contact our support teams via live chat or by submitting a support ticket from within your CHI dashboard.