The following steps will help you setup your VPN in Windows 7.
Click Connect to a workplace
Click Use my Internet connection (VPN)
Enter in “Internet address” your VPN address. In this example it is 001-slc.vpnhq.com, then click Next.
Enter your username and password and click Connect
It will say Connection Failed. Click Set up the connection anyway
Click Change adapter settings
Click the VPN connection
Click Change settings of this connection
Click the Security Tab
Change the following settings:
Type of VPN: Layer 2 Tunneling Protocol with IPsec (L2TP/IPSec)
Allow these Protocols: Radio button selected
Challenge Handshake Authentication Protocol (CHAP): Checked
Microsoft CHAP Version 2 (MS-CHAP v2): Checked
Click Advanced Settings
Enter Preshare key under “Key”
Click Start this connection
You have Successfully setup your VPN on Windows 7.