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    Default Email settings for StackCP hosted emails


    In this section, we will detail the default email settings used for our hosted email service.

    Webmail Access:

    1. Go to  stackmail.com
    2. Click Login in the top menu


    Below are the default settings for your account.  You will need to modify the settings to match the domain for your account.  These settings will only work if your domain's MX Record is pointing to UK2 correctly.

    Protocol: IMAP with SSL

        Account type: IMAP
        Incoming mail server: imap.stackmail.com.
        Outgoing mail server: smtp.stackmail.com.
        Username: Your full email address
        Password: Your email address password 
    (Can be reset in Dashboard or CHI)
        Incoming server port (IMAP): 993
        Use the following type of encrypted connection: SSL
        Outgoing server port (SMTP): 465
        Use the following type of encrypted connection: SSL/TLS

    Protocol: POP3 with SSL

        Account type: POP3
        Incoming mail server: pop3.stackmail.com.
        Outgoing mail server: smtp.stackmail.com.
        Username: Your full email address
        Password: Your email address password 
    (Can be reset in Dashboard or CHI)
        Incoming server port (POP3): 995
        Use the following type of encrypted connection: SSL
        Outgoing server port (SMTP): 465
        Use the following type of encrypted connection: SSL/TLS


    If you experience any problems with the IMAP connection or receive a certificate warning, please disable "SSL/TLS encryption" and change the incoming server port to 143.

    If either of the above sets of email settings don't work on your email program, then here is a second set of email settings, with SSL turned OFF which you can also test:
    =========
    Protocol: IMAP** with no SSL
    IMAP (incoming mail server): imap.stackmail.com
    SMTP (outgoing mail server): smtp.stackmail.com
    Username: you@yourdomain.com

    Password: Your Password (Can be reset in Dashboard or CHI)
    Incoming Port: 143
    Outgoing Port: 25 
    Outgoing Server Requires Authentication
    SSL: Disabled
    Secure Password Authentication: No

     

    or

     

    Protocol: POP3 with no SSL
    POP3 (incoming mail server): pop3.stackmail.com
    SMTP (outgoing mail server): smtp.stackmail.com
    Username: you@yourdomain.com

    Password: Your Password (Can be reset in Dashboard or CHI)
    Incoming Port: 110
    Outgoing Port: 25 
    Outgoing Server Requires Authentication
    SSL: Disabled
    Secure Password Authentication: No

    Mail Client Setup Guides:



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