If you have a hosting package in our client hosting interface 'CHI' you can easily reset the password to your cPanel/FTP account. All you need to do is follow the steps below:
1. Log into your CHI account at https://chi.uk2.net2. Click on 'Shared Hosting' on the left hand side3. Select the 'Manage' tab at the top4. Select the domain in question5. Click 'Change password'6. Enter new password and click 'Save'
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