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This article will help you know what settings you need to use for your email client. Here at UK2 we have tried to create step-by-step instructions for many email clients.

This article will help you know what settings you need to use for your email client. Here at UK2 we have tried to create step-by-step instructions for many email clients.

*Please note that these settings will only work for emails setup within the UK2 Dashboard or CHI dashboard accounts. If you are a reseller or if you are using the Hosted Exchange through UK2, please click the appropriate link here:  Resellers

Webmail Access:

  1. Go to yourdomain.com/webmail.
  2. Click Login in the top menu.

Generic Email Client Settings:

These are the generic and default settings for your account. You will need to modify the settings below to match the domain for your account. These settings will only work if your domain is pointing to UK2 correctly.


Protocol: POP3 (What is the difference?)

Server/Hostname/Address: Your Domain. Ex: www.example.com
Username: you@yourdomain.com
Password: Your Password (Can be reset in Dashboard or CHI)
Incoming Port: 110
Outgoing Port: 25 (not recommended), 587, 8025
Outgoing Server Requires Authentication
SSL: Disabled
Secure Password Authentication: No

 

Protocol: POP3 with SSL (What is the difference?)

Server/Hostname/Address: Your Domain. Ex: www.example.com
Username: you@yourdomain.com
Password: Your Password (Can be reset in Dashboard or CHI)
Incoming Port: 995
Outgoing Port: 465
Outgoing Server Requires Authentication
SSL: Enabled

Secure Password Authentication: No

 

Protocol: IMAP (What is the difference?)

Server/Hostname/Address: Your Domain. Ex: www.example.com
Username: you@yourdomain.com
Password: Your Password (Can be reset in Dashboard or CHI)
Incoming Port: 143
Outgoing Port: 25 (not recommended), 587, 8025
Outgoing Server Requires Authentication
SSL: Disabled
Secure Password Authentication: No

 

Protocol: IMAP with SSL (What is the difference?)

Server/Hostname/Address: Your Domain. Ex: www.example.com
Username: you@yourdomain.com
Password: Your Password (Can be reset in Dashboard or CHI)
Incoming Port: 993
Outgoing Port: 465
Outgoing Server Requires Authentication
SSL: Enabled
Secure Password Authentication: No

*Some mobile providers require different SMTP settings which can be found here.*

If you encounter any errors or problems with this process, please contact our Technical Support Department. They will be happy to help resolve any issues you experience.


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