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How to Add an Addon Domain in CHI

This page will explain the Add-on Domain tab under the Shared Hosting section of your CHI control panel. 

To add an add-on domain in CHI follow these steps:

Step 1: If you have already added the domain as an addon in cPanel, remove it there before proceeding.

Addon Domains are suggested to be added through the CHI panel to work properly.

Step 2: Log in to your CHI account at
Step 3: Click on the Shared Hosting button


Step 4: Navigate to the Addon Domain Tab :  
  1. Click your domain name on the left-hand side of the screen.
  2. Then click on the Addon domains tab.
  3. Then click +Create New Addon Domain

Step 5. Fill in the New Domain, Directory, FTP Username, and Password

Here you are asked to enter the new domain name, and directory, and create an FTP account user-specific to this addon domain.

The username should be new.

The FTP account takes the username and appends your account's primary domain at the end.

The FTP account can be used to access the domain and website files for this addon domain.

Step 6: Point the Addon Domain DNS to the Server
Next, you will need to point to the Domain you just added to the server. You do this by changing the A record in the DNS to the IP address of the server. Please see this guide for how to edit the DNS:

If your Nameserver records point to an external host, the A record will need to be updated via their control panel.

After changing or creating this A record in the DNS, this will cause DNS propagation which takes 4 - 24 hours to propagate worldwide. After this period, your domain should start working normally.  

If you have any questions feel free to contact our technical support team. They will be happy to assist you. 

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