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How To Push Services To A New Account


If you wish to move your services from one CHI account into a new one, this is something our Billing team will need to do on your behalf. Please see this guide on how to create a ticket in CHI - https://www.uk2.net/knowledgebase/article/how-to-create-a-new-ticket-in-chi/

When creating the ticket, please provide the team the following information:
  1. A list of services which need moving
  2. The email address and desired username of the new account
  3. Address details
  4. Phone number
  5. Organization / Personal Name
  6. Recovery email address
Once the team have this information they will create the account and push the services into it. They will also generate a password reset link to the email address and recovery email address of the new account, so the user can set a new password and login to https://chi.uk2.net in this new account.

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