What is DNS Propagation?  When you update a DNS record for a domain, it takes time for the change to take effect. This is because of DNS propagation. It is the period of time that ISPs across the world take to update their cache with the new DNS ...

DNS Propagation

Skip to end of metadata Go to start of metadata Step 1: Navigate To Your Shared Hosting Package Log into chi.uk2.net. Click “Shared Hosting” from the left menu bar. Click Manage next to the domain name of the Shared Hosting package you wish to ...

How To Upgrade A Shared Hosting Package

This article will detail the methods available to reset/change your CHI account password. Change the Password via CHI Login to CHI here - https://chi.uk2.net Once inside of your account, you can click on the head and shoulders icon at the top right ...

How to Change / Reset Your CHI Account Password

When contacting UK2, you will need to verify that you are the owner of the account to discuss the information within the account. The preferred and easiest way to do this is by providing us with the Support Personal Identification Number (PIN) from ...

How To Locate The Support PIN in CHI

Tickets are one of the ways you can contact our Technical Support team and our Billing team for assistance with your services. How to Create a Ticket in CHI Log into your CHI account at https://chi.uk2.net/ Once inside of your account, you can click ...

How To Create A New Ticket in CHI

This article contains information about canceling an account with UK2.net. We are committed to providing a high quality service to each one of our clients and would love to do all we can to keep you engaged and satisfied with our services. Please ...

How Do I Cancel

If you wish to move your services from one CHI account into a new one, this is something our Billing team will need to do on your behalf. Please see this guide on how to create a ticket in CHI - ...

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