Knowledgebase

Webmail's filter tool lets you automatically sort, flag, or delete mail as it arrives. Every filter is built from two parts: a Rule (the condition that has to match) and an Action (what happens when it does).

Where to Find It

Login to Webmail and then go to Settings - Filters and click the + button to create a new filter. Each filter has a name, one or more rules, and one or more actions.

Filter Basics

Every filter has three settings at the top:

• Filter name - a label for your own reference (e.g. "Invoices to folder")
• Filter enabled - toggle to turn the filter on or off without deleting it
• Scope - controls whether the filter needs to match all of the following rules or any of them
  
  
  

The Rules Panel

Each rule row has three parts: the field to check, the comparison, and the value to match against.

Field (left dropdown) - what part of the message to inspect:

• Subject
• From
• To
• Body
• Size
• Date
• Current date
• String
• Message
  
  
  

Comparison (middle dropdown) - common options include "contains," "is exactly," "doesn't contain," and "matches expression." "Contains" is the most common choice for keyword-style matching.

Value (right field) - the text, address, or keyword to match.

You can add multiple rule rows and use the Scope setting to control whether all or any of them must match.

The Actions Panel

Once a message matches your rule(s), choose what happens to it:

• Move message to - files it into a chosen folder (Inbox, Drafts, Sent, Junk, Trash, or any custom folder)
• Delete message
• Set flags / Add flags / Remove flags - e.g. mark as Flagged, Seen, or Deleted
• Keep message in Inbox - useful combined with a flag action, so the message is flagged but stays in the Inbox
• Stop evaluating rules - prevents lower filters from also running on the same message
  
  
  

Common Filter Recipes

1. Move Emails from a Sender to a Folder

• Rule: From - contains - [email protected]
• Action: Move message to - choose your target folder

Use this for newsletters, a specific client, or anyone whose mail you want kept separate from the main Inbox.

2. Sort by Subject Keyword

• Rule: Subject - contains - e.g. Invoice
• Action: Move message to - Invoices (or any folder you have created)

Good for automatically filing receipts, alerts, or ticket notifications.

3. Auto-flag Important Mail

• Rule: From - contains - [email protected]
• Action: Add flags to the message - Flagged
• Action: Keep message in Inbox

This highlights the message without moving it out of the Inbox.

4. Send Obvious Junk Straight to Junk

• Rule: Subject - contains - a spam keyword, or From - contains - a known bad sender
• Action: Move message to - Junk
• Action: Stop evaluating rules

5. Delete Unwanted Mail Outright

• Rule: From - contains - [email protected]
• Action: Delete message

Use sparingly - this bypasses Junk and Trash entirely. Test with "Move to Trash" first to confirm the rule is catching the right mail before making it permanent.

6. Combine Multiple Conditions

Set Scope to "matching all of the following rules," then stack rules, for example:

• Rule 1: From - contains - noreply@
• Rule 2: Subject - contains - receipt
• Action: Move message to - Receipts

This only fires when both conditions are true, which keeps the filter from being too broad.

Tips

• Order matters. Filters run top to bottom. Use "Stop evaluating rules" if you do not want later filters to also process the same message.
• Test before automating delete. Start new filters with "Move message to Junk" or "Move to Trash" rather than "Delete message," so you can confirm the rule is working as expected first.
• Use the Scope setting deliberately. "Matching any" is broader and may catch more than intended. "Matching all" is stricter and less likely to produce false positives.