Once your SSL certificate has been purchased, please go to your SSL certificates area in your Chi account and you should be able to see that it is ready to be configured.
Click on the SSL tab in CHI.
Click the “configure” button next to the domain for which you just purchased the SSL.
Fill in your hostname in the field and click “proceed.”
Confirm your hostname and click “No, I will install manually myself.”
A CSR (Certificate of Signing Request) is an encrypted certificate containing your personal information. It is used to obtain an SSL certificate. Follow the steps in this article to manually generate a CSR: How to Generate a CSR
After the certificate details have been verified, the account with go through a few validation steps. First, it will validate with Comodo. Then an SSL will be generated. These processes can take several hours to complete, but you can check the status of your certificate at any time from the status screen.
When the validation has been completed, the status page will inform you that your SSL certificate has been successfully generated.
Should you have any further issues with your SSL once it has been installed, then please feel free to use an online SSL checker tool. Please bear in mind however that if you have any Mixed content errors or conflicting URL links on your site, this is a development issue and sadly out of our scope of support.
Alternatively, you can also reach out to our support teams via a support chat or support ticket
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