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An SSL certificate is a feature that allows your website to transfer information securely over the internet. It is essential if you plan on collecting personal information like credit card information on your website. You can add one to your account by following the steps below. This article will show you how to purchase and manually install an SSL Certificate.


Step 1: Purchase an SSL Certificate

  1. Click on the SSL tab in CHI

ssl icon

2. Select the Certificate you want to purchase.

3. Enter your domain name.

4. Finish the checkout process.

Step 2: Configure your SSL Certificate

  1. Click on the SSL tab in CHI.

  2. Click the “configure” button next to the domain for which you just purchased the SSL.

  3. Fill in your hostname in the field and click “proceed.”

    ssl hostname

  4. Confirm your hostname and click “No, I will install manually myself.”

Step 3: Generate and upload a CSR

A CSR (Certificate of Signing Request) is an encrypted certificate containing your personal information. It is used to obtain an SSL certificate. Follow the steps in this article to manually generate a CSR.

How to Generate a CSR

After you generate your CSR, upload it by clicking “Upload CSR File”

 generate ssl

Step 4: Verify certificate details and click “Proceed.”

 csr details

If you are not using UK2 nameservers, you will need to add the CNAME given to you and then click “Verify CNAME Changes” This process will take up to 24 hours to complete.

UK2 ssl generate

After the CNAME changes are verified, click proceed.

Step 5: Allow time for the certificate to validate

  1. After the certificate details have been verified, the account with go through a few validation steps. First, it will validate with Comodo. Then an SSL will be generated. These processes can take up to two weeks to complete, but you can check the status of your certificate at any time from the status screen.

    ssl certificate

  2. When the validation has been completed, the status page will inform you that your SSL certificate has been successfully installed.

ssl install

Step 6: Download the SSL Certificate

When your SSL Certificate is ready, you will receive an email. To download the certificate, follow the steps below:

  1. Login to CHI

  2. Navigate to the “SSL” tab

ssl icon

  1. Click “Active” to view your active SSLs.

  2. Click download.

You will now download your SSL Certificate to be uploaded to cPanel in step 7.

Step 7: Install your SSL Certificate to cPanel

  1. Login to CHI.

  2. Go to the “Shared Hosting” section.

  3. Click on the cPanel tab.

    cpanel tab

  4. In the cPanel interface, click on the SSL/TLS Manager button.

    ssl tab

  5. Click the “Certificates” link.

crt section

  1. On the new page, scroll down to “Choose a certificate file (*.crt).” and click “Choose file.

choose crt file

  1. Locate the file you downloaded in step 6 on your computer and click “Open.”

  2. Enter a description and click “Upload certificate.”

    CRT example

  3. Return to the SSL/TLS Manager in cPanel.

  4. Click the link under “Install and Manage SSL for your site.”

    Manage ssl

  5. Select the domain that you are using, then click “Browse Certificates.”

    Select SSL Certificate

  6. Click “Install Certificate” at the bottom of the page.

Install certificate


Your SSL Certificate is now installed and active for your domain. If you run into any issues, please contact our support team.